What is the manufacturing time for customized dining tables?
The manufacturing time for our customized dining tables is approximately 30 days.
How long does shipping take?
Estimated delivery within 1 to 2 days.
Is the shipping cost included in the product price?
No, shipping costs are not included in the product price.
Who is responsible for taxes and customs duties?
Any taxes or customs duties levied by the destination country are the responsibility of the customer.
Can I track my order?
Yes, once your order is shipped, you will receive a shipping confirmation email with tracking information.
What if my order arrives damaged?
In the rare event that your order arrives damaged, please contact our customer service team immediately with photos of the damaged item and packaging.
Can I cancel or modify my order after it's placed?
Orders can be canceled or modified before production begins. Once production has started, cancellations or modifications may not be possible. Please contact us as soon as possible if you need to make changes to your order.
Do you ship internationally?
Yes, we ship internationally to select countries. Please check www.freshbrown.com for more information on available destinations.
Can I choose my preferred shipping method?
Yes, you can select your preferred shipping method, depending on availability and shipping destination.
Do you offer expedited shipping options?
Yes, we offer expedited shipping options for an additional cost. Please contact our customer service team for more information.
Do you offer customization options for colors, patterns, and sizes?
Yes, we offer customization options for colors, patterns, and sizes to suit your preferences. Please contact our customer service team to discuss your customization requirements.
If you have any further questions or inquiries, please don't hesitate to contact us.
